1. Information We Collect

Information You Provide

• Account Information: Name, email address
• Project Data: Construction projects, calculations, estimates
• Payment Information: Processed securely through Stripe (we never store card details)

Automatically Collected Information

• Usage Data: How you interact with our service
• Device Information: Browser type, operating system
• Log Data: IP address, access times, pages viewed

2. How We Use Your Information

We use collected information to:

• Provide and maintain our service
• Process your transactions
• Send service-related communications
• Improve and optimize our service
• Detect and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do NOT sell your personal information. We may share information with:

Service Providers

• Stripe: Payment processing
• Email Service: Transactional emails
• Hosting Provider: Infrastructure and storage

Legal Requirements

We may disclose information if required by law or to:

• Comply with legal process
• Protect our rights and property
• Prevent fraud or security issues
• Protect user safety

4. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Regular security audits
• Access controls and authentication
• Secure payment processing through Stripe

5. Data Retention

We retain your information:

• As long as your account is active
• As needed to provide services
• To comply with legal obligations
• To resolve disputes

You may request account deletion at any time.

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request account and data deletion
• Export: Download your project data
• Opt-out: Unsubscribe from marketing emails

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze site usage
• Improve user experience

You can control cookies through your browser settings.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.

9. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children. If we discover such collection, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

11. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use constitutes acceptance of changes.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@planesti.com
Support: support@planesti.com

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